Privacy Policy
PRIVACY POLICY
Wild Things — Macclesfield, Cheshire
Last updated: October 2026
At Wild Things, we respect your privacy and are committed to keeping your personal information safe.
This policy explains how we collect, use and protect your information when you visit our website, book an experience, purchase a product or contact us.
Information We Collect
We may collect your name, email address, telephone number, delivery address, booking details and any information you choose to provide through our contact forms.
If you subscribe to our newsletter, we collect your email address.
How We Use Your Information
We use your information to:
Process bookings and purchases.
Arrange local deliveries.
Send order confirmations and important updates.
Respond to enquiries.
Send occasional Wild Things news and workshop announcements, only when you have opted in.
Maintain necessary business and financial records.
We process booking and order information to fulfil our contracts with customers, enquiries for our legitimate business interests, financial records to meet legal obligations, and optional marketing using your consent.
Payments and Website Services
Our website is hosted by Squarespace. Payments are processed through the payment providers available at checkout, including Squarespace Payments and PayPal where offered.
Payment providers handle your card information securely under their own privacy policies.
We may share the information needed to operate our website and fulfil orders with trusted service providers. We do not sell your personal information.
Some providers may process information outside the UK. Where applicable, international transfers must have appropriate legal safeguards.
Email Newsletter
You will only receive marketing emails if you choose to subscribe.
You can unsubscribe at any time using the unsubscribe option in an email or by contacting us.
Cookies
Our website uses cookies to support essential website functions and may use additional cookies for analytics or other optional features. Cookie preferences can be managed through the available website controls and your browser settings.
Keeping Your Information Safe
We take reasonable steps to protect personal information and retain it only for as long as necessary.
Order and financial records are kept for the periods required by law. Newsletter details are retained until you unsubscribe, and enquiries are retained only as long as reasonably needed.
Your Rights
Under UK data protection law, you may have the right to access, correct, delete or restrict the use of your personal information, object to certain uses, and request data portability.
You can withdraw marketing consent at any time.
To make a request, please contact us.
You can also raise concerns with the Information Commissioner's Office at www.ico.org.uk.
Contact Us
For any questions about this policy or how Wild Things handles personal information, please contact:
Wild Things
Macclesfield, Cheshire
fswildthings@gmail.com
Website: www.wildthings.online